Job Description
- Manage all communications with customers and monitor all samples and orders for customer and prepare all license applications and agreements for all technical data and ensure adherence to all company policies and procedures.
-Manage and prepare shipments for all classified and unclassified products and ensure compliance to all defense security services and assist in all international technical data shipments and prepare all required customer paperwork according to license exemption.
- Maintain all record of export functions and ensure adherence to regulations and manage an efficient export management systems for all license database and prepare efficient storage and manage records of all licenses.
- Verify the delivery of goods according to the customer specifications and ensuring that deadlines are met.
- Monitoring and analyzing market trends
- Studying competitors' products and services.
- Exploring ways of improving existing products and services, and increasing profitability
- Monitor industry statistics and follow trends in trade literature.
- Measure and assess customer satisfaction.