To liaise with other relevant divisions/departments (marketing, digital dep, financial operations, regions, channels, and marketplace suppliers) to ensure the digital sales process is uninterrupted and sales targets are achieved.
To plan and manage the sales through digital sales channels (e-shop, auction portal, marketplace platform, telesales, social media, mobile app, USSD, web shop, SMS, etc.)
To identify, assess, onboard, and manage marketplace suppliers
To execute marketplace sales strategies, targets, and promotional plans. To analyze and report market trends within the sector (digital channel) and continuous analysis to improve the digital sales channel performance.
To identify opportunities in the digital sales channel in the market and develop a plan to take advantage of opportunities
To investigate and propose developing and building relations with strategic clients within the country (digital sales companies, marketplace suppliers) to top S&D management and advise on forthcoming product developments and discussing special promotions within the sector
To ensure that digital sales targets and service levels are achieved based on targeted monthly sales amounts
To manage monthly/quarterly/annual sales targets including:
determine the number of direct digital sales points required to achieve sales targets.
To allocate volume targets per sales points
generate product ideas for the channel and follow them through to implementation
To make product available through online channels,
To manage the development, growth, and maintenance of the digital channel based on:
To monitor channel profitability.
To conduct demand planning – forecast product performance.
To monitor sales performance trends within the channel and products
To keep up to date with competitor activity and transfer knowledge/plan accordingly.
To optimize digital sales platforms to ensure sufficient capacity for targeted sales and expected performance.
To manage changes and enhancement with its digital channels in defined sprints.
Requirements
Bachelor’s degree in Marketing, or relevant majors; a Master’s degree will be an added advantage.
Fluent in English.
At least 5 years of managerial experience in sales and distribution; with at least 2 years of experience in digital sales.
Experience in supervising/managing others.
Experience working in a medium to large organization.
Telecoms and business management experience will be an added advantage.