Job Description
The customer support and retention specialist at Aron Groups is a vital part of our customer service team. The primary goal of this position is to ensure customer satisfaction, resolve customer issues efficiently, and implement strategies to improve customer retention.
Responsibilities:
The customer support and retention specialist will be responsible for handling customer inquiries, resolving customer issues, and implementing customer retention strategies. They will also be expected to provide feedback on customer service processes and contribute to the improvement of customer service quality.
- Working hours: 8 hours in rotating shifts (6 days a week)
What We Offer:
- Monthly payment of 250 USD
- Completely remote work environment
- The possibility of promotion and salary increase based on performance.
- Free in-service training, providing extensive and continuous training about global financial markets.
Attention:
- We kindly request that only individuals seeking full-time employment submit their CVs. Our work requires personnel who can dedicate their full attention and concentration.
- Please note that Aron Groups does not maintain any representatives or offices in Iran. We are a company incorporated under the laws of the Marshall Islands, with registered offices in the UK and Cyprus.
