Job Description

As a customer service expert at sales department, you will be required to: - Preparing daily, weekly and monthly basis reports for sales manager. - Following up with the clients to check their sales situation, demands, suggestions and complaints. - Receiving customer orders and tracking the status of orders and issuing quotation/Proforma invoice and invoice according to payment terms. - Understand customers’ needs and present to sales manager for evaluation. - Monitor sales activities to ensure that customers receive satisfactory service. - Control the stock level and delivery of the products to clients on time. - Maintain records of goods ordered and received. - Responsible to accomplish all other tasks which is needed to be done. - Reporting to Sales Manager