Job Description
You will be responsible for working alongside marketing manager to lead the way and giving us a point of difference to our competitors. The ideal candidate will have experience in:
• Launching Club Customers
• Conferring with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
• Keeping records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
• Preparing the Analytical Report about the Complaints and Satisfaction of the Stakeholders
• Planning and implementing stakeholders care scenarios aligned with company strategy
• Selecting the most appropriate research methodology and techniques
• Devising and evaluating methods and procedures for collecting data, such as surveys, opinion polls, or questionnaires, or arrange to obtain existing data.
• Advertising campaign effectiveness evaluation
• Preparing reports of findings, illustrating data graphically and translating complex findings into written text.
• Preparing feedbacks regarding issues and proposing new scenarios for increasing stakeholders satisfaction