Job Description

Task Complexity: - Receive phone calls and redirect them when appropriate - Schedule meetings and arrange conference rooms - Alert manager about cancelations or new meetings - Handle and prioritize all outgoing or incoming correspondence (English & Persian) (e-mail, letters, packages etc.) - Make travel arrangements for executives - Handle confidential documents ensuring they remain secure - Maintain scheduling and event calendars - Follow up all the tasks assigned by the management and report the results immediately - Handle phone calls, take messages, or direct them to appropriate individuals - Handle problems and complaints in a calm, professional and timely fashion - Communicate verbally and in writing to answer inquiries and provide information - Liaising between other staff and the Manager - Coordinating with Managers in a Global Retail company - Support administration manager to manage the related office tasks according to job profile - Documentation and document management in related departments and disciplines - Assist the department or discipline management team for daily works and administrations - Archiving reports, memos, letters and other documents - Responsible for the drafting of various documents, binding and delivery work, timely processing of superior file receipt, transfer, reminders, complete the files recovery and return; - Ensure that the daily administrative needs are fulfilled