Job Description

As an Account Manager, Supervising Associate, you will proactively manage and track all activity for some of the important accounts. You will create and maintain relationships within client account teams, and serve as the central point of contact for all information on accounts. In this role, you will receive supervision of the Group account manager. • Co-lead account team meetings, setting the agendas and providing updates on the accounts, as well as on the team's activity • With the account team leader, co-manage the sales pursuit process. Manage aspects of the pursuit’s process to tight deadlines (e.g., account research, proposal writing, oral presentation preparation) • Provide insights and recommendations relevant to the marketing strategy for a particular account • Maintain account plans, and regularly review these against established milestones and targets. Follow up action items, by tracking progress against deadlines • Work with Finance on reporting for account(s), and actively maintain sales pipelines in the Status Tracking and Reporting System database • Provide account team(s) with relevant knowledge on the target/client, its industry and its competitors, by collecting information from established sources. Store account team information in a database or a website • Establish protocols for assessing service quality for accounts. Serve as an interviewer for such assessments • Maintains industry and specialty knowledge and expertise • Integrate the strategies for information and accounts to encourage team members to work more closely together • Act as project manager for specific accounts, coordinating day-to-day activities