About Lingoland
Lingoland is a specialized children’s language education center offering both in-person and online programs. The institute focuses on natural, play-based language learning and works with native teachers.
General Job Description
The Online Education Supervisor is responsible for the operational management and academic supervision of online classes, coordination among related departments, communication with parents, oversight of enrollment and renewal processes, and ensuring the overall quality and performance of the educational and support teams.
Key Responsibilities
Managing and closely monitoring the delivery of online courses from the beginning to the end of each term
Overseeing student enrollment, course renewals, and coordination of invoicing and payments
Accurately recording and updating student information in the CRM and related systems
Scheduling and placing new students into classes, and managing class changes or schedule adjustments
Maintaining continuous communication with parents for academic guidance, inquiries, and retention of students
Conducting initial screening and assessment sessions for new applicants
Maintaining effective communication with teachers, support teams, human resources, and other related departments
Monitoring class quality and following up on academic and operational issues
Preparing and updating statistical reports related to students, renewals, and course sales
Qualifications
Minimum of 5 years of supervisory or managerial experience in the education sector
Strong command of operational processes, follow-up, and cross-department coordination
Ability to communicate professionally with parents and the educational team
High attention to detail, strong sense of responsibility, and problem-solving skills
Familiarity with CRM systems and educational automation platforms is considered an advantage
Employment Type
Full-time, on-site position
Location: Saadat Abad, Ketab Square
