Job Description
● Contact through emails and phone calls to provide appropriate service in a timely manner. ● Maintaining and developing relationships with clients via telephone calls and emails ● Making accurate calculations. ● Maintain and file all records in accordance with company procedure. ● Validating reports on regular basis & ensuring the freight rates, vessel schedules, required transportation services are given accordingly. ● Entry all transportation documents in company database. ● Responsible for ensuring each shipment generates the maximum contribution to the company by keeping constant focus on meeting the required service levels.
Requirements
● University qualification: At least BA/BS. ● Work experience: At least 3 year work experience in customer service and documentation, preferably in the Transportation business. ● Air, ocean, land freight import or export experience in freight forwarding with leadership experience will be an advantage. ● Ability to work in a fast-paced and deadline-driven office environment. ● Knowledge of all Import/Export regulations and documents. ● Excellent verbal & written communication skills. ● Exceptional customer service and follow up skills.
Employment Type
- Full Time
Job Category
Seniority
Details
Employment type
- Full Time
Job Category
Educations
Seniority
