- We are looking for a Quality Technical Support to Answer Incoming Support requirement of Costumer of Petiak System
- You will join us as full time and in work shift.
You will be responsible to handle and troubleshoot costumer s problem with quality of internet service.
- Monitoring & Detection
- Analysis & Diagnosis
- Handles customers’ needs
- Document the network management business objectives
- Recovery & Reporting
- Fault Management
- Providing Network and Connectivity services
- Backup & restore and Image management
Requirements
- 2-4 years of Experience
- CCNA Route & Switch
- MTCNA Certification
- MTCWE Certification
- Gender: Male/ Female
- Age: 25 to 35
