● Develop, analyze, optimize and improve organizational structure, processes, and procedures and implement them in a suitable information system.
● Conduct internal audits based on the implemented management system standards.
● Define KPIs and measures for processes and manage their measurement and reporting.
● Evaluate the adequacy of quality assurance standards.
● Prepare business analysis and managerial reports in related fields.
● Implementation of process validation and documentation.
● Reviewing and re-engineering work processes periodically and continuously.
● Preparing regulations and instructions.
Requirements
● Good knowledge of BPM discipline and processes.
● Experienced enough in process engineering.
● Problem solving and conflict.
● Teamwork spirit and good communication skills.
● Time management and high attention to detail and accuracy.
● Knowledge of QA terms, tools, and methodologies.
● Familiar with organization structure and formation development fundamentals.
● Familiar with ISO standards especially process management standards (ISO 9001).
● Familiarity with ITIL, ISO 9001: 2015, BPMN 2.0 is an advantage.
● Expert in MS Office (Excel, Word, and PowerPoint).
● University qualifications: Bachelor's degree in Industrial Engineering or related fields.
● Minimum 5 years of experience in related fields.