Supply Chain Specialist

Zarrin Barg Persia (ZBP) Tehran

Posted 2 years ago

Job Description

● Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution, manage database records, draft status reports on customer service issues. ● Follow communication procedures, guidelines, and policies. ● Provide accurate, valid, and complete information by using the right methods/tools.

Requirements

● Negotiation and communication skills. ● Documentation skills. ● Fluent in Microsoft Office, Excel in particular. ● Customer orientation. ● Ability to work under pressure. ● Time management. ● Active listening.

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