● Making advanced settings on the software according to customers' needs.
● Fixing software errors and identifying software malfunctions.
● Reinstalling the software on the server or client clients (when the update fails).
● Teaching customers the basic methods of fixing simple errors.
● Reporting to managers at regular and periodic intervals.
Requirements
● Proficient in Windows and relatively familiar with financial and administrative software.
● Good public relations and strong communication skills.
● Organized, committed, and interested in learning.
● Familiar with the principles of customer orientation and professional work.