-To ensure that performance management standards are met and that issues of underachievement or poor performance are addressed and documented in keeping with the company guidelines.
- ensure communication meetings are held with the team in the form of daily ‘Huddles’ and regular team meetings.
-To handle and solve escalations and complaints as necessary and within the set company timescales
-To understand and analyze the departmental budget and ensure that team costs are managed and that the budget is maintained and is on target.
Requirements
-Ability to communicate clearly both verbally and in written form.
-Ability to work to deadlines.
-Enthusiastic and energetic with an ability to manage change in a positive manner.
-At Least 1years’ Team Management experience
-Advanced knowledge of Excel, strong presentation skills, and the ability to motivate and inspire large groups of people are a must.