• Maintain positive and professional staff and client relationships; welcome and greet clients and office guests
• Support office staff and executives with general operational tasks; perform general accounting and bookkeeping duties
• Plan and schedule meetings, presentations, and other office related events; send reminders regarding upcoming appointments
• Suggest changes to office task workflow to improve efficiency
• Answer phones in a professional manner and direct calls to appropriate persons or take detailed messages
• Manage communication of information in and out of the office; type out correspondence letters, emails, memos, etc. (paper and electronic); prepare outgoing mail and packages for executives
• Mange call center and CRM system
• Monitor and maintain office equipment
• Monitor office supplies; order and re-stock as needed
• Ensure office is kept clean and organized at all times
Requirements
• 3+ years of experience as an administrative assistant
• Fast, proficient, and accurate typist
• Extensive knowledge of Microsoft Suite and other administrative programs
• Outstanding communicator, both orally and written
• Excellent customer service skills
• Self-starter who works well independently
• Ability to prioritize given tasks and work efficiently towards completing them
• Familiar with common office equipment (printers, copier, fax, etc.)
• Detail-oriented and exceptional organizational skills
• Experience with complex file management
• Strong problem solver and analytical thinker
• Professional demeanor