Job Description
Design, Implement and maintain a variety of CRM effectiveness initiatives in support of the sales force, including comprehensive standard reporting & forecasting processes, key performance indicators, performance dashboards, etc.
Develop analytics to measure the trends, efficiencies, and effectiveness of sales force performance & productivity, yielding actionable insights to sales leadership.
Collaborate with various functional stakeholders from Marketing, Finance, Donor Services, Operations, Customer Service and Regulatory to ensure stakeholder alignment to the sales organization commercial priorities.
Collaborate with global sales and marketing for S&OP, Strat Planning, monthly/quarterly revenue forecasting, etc.
Identify actionable insights, exercise sound business judgment, suggest recommendations and influence the direction of business by effectively working with and communicating results to sales and cross-functional leaders.
Design, build and run predictive models to uncover actionable insights and business opportunities.
Proactively identify and implement operational improvements, enhancements, and system customizations for manual and tech-enabled functionalities.
Create models for forecasting, pipeline analysis, and financial planning.
Manage the preparation and modeling of sales compensation plans.
Retrieve and analyze complex datasets using Excel, CRM and other data management/BI systems.
Develop and manage the North American forecast, budget, and quotas for the sales team.
Attend quarterly regional meetings and national sales meetings as needed.
Model pricing impact for GPOs and IDN contract negotiations.
