Sales Engineer

Job Description

Overview: The Sales Engineer is responsible for providing technical sales support to consulting engineers, contractors, end-users, and 3rd party business partners while collaborating within the organization to obtain sales orders and meet sales goals. The position will be part of a team that strives to achieve overall company goals in terms of revenue and profitability, image, reputation, and customer service. The Sales Engineer will require strong interpersonal and communication skills collaborating with customers and interdepartmentally with sales, project management, customer service, and senior management. This position requires a self-starting individual who is highly results-driven to work in a team environment managing multiple projects with changing deadline pressures. Main activities include: Drive Sales Growth: -Responsible for the performance and development of sales. Provide quality technical sales support to enable and grow sales of the company’s products. -Prepare and administer tender package consisting of bid forms, technical proposals, drawings, cost estimates, pricing, production and delivery schedules, and additional information as required in accordance with existing company standard procedures and policies. -Support the bid and tender process ensuring all milestone dates are met, all documentation is prepared and stored in accordance with the company standard procedures, risk assessment process is followed, and all CRM information is properly updated through the life cycle of each sales opportunity. Customers First: -Review and comprehend the customer’s specific technical requirements primarily communicated through design plans and specifications. -Proficiently apply company products and processes to best serve the needs of customers and comply with Company, Professional, and Industry standards. -Compare and contrast customer specification requirements with Flight’s standard product offering to identify areas of specification compliance risk. Technical Expertise: -Provide technical support to the Regional Sales Managers for preparation of bids and proposals. -Responsible for the development of the design data, system sizing, and Flight’s supporting technical documents and drawings for the application. -Develop sales handover documentation packages that outline all required information and correspondence relevant to executing the project orders. -Develop and publish technical specifications to customers and consulting engineers to favorably position Flight products in bids. Building Relationship: -Interact with 3rd party partners, consulting engineers, contractors, end-users, and members of the Flight sales team on a daily basis through verbal and written communication. -Drive a culture that is highly responsive to both internal and external customers and which provides accurate, comprehensive and timely information Knowledge Management: -Personally and through company organized training and seminars, acquire, share and maintain product and application knowledge in water treatment technology while developing general depth in Flight’s product portfolio -Use continuous improvement methods to further develop sales department processes to improve efficiency and improve customer response time. Compliance: -Always willing and able to handle difficult conversations in a positive manner. -Comply with all the company’s policies, procedures and code of conduct. Ensure that policies and procedures are followed in a timely and accurate manner.