Sales and Marketing Manager

Job Description

• Accomplish department objectives by managing staff; planning, leading, and evaluating department activities.
• Create, develop, and implement sales and marketing strategies.
• Monitor team's performance and motivate them to reach targets.
• Analyze customer research.
• Explore and study the competitor’s movements in the target market. -Expand and develop marketing platforms.
• Manage the productivity of the marketing plans and projects.
• Evaluate the performance of sales staff.
• Plan, analyze, and execute new methods and techniques to achieve sales growth and improve customer satisfaction.
• Analyse and identify key performance indicators to improve sales.
• Define quantitative and qualitative targets to improve sales and customer services.
• Provide feedback, support, and coaching to the sales team.
• Follow up inquiries and clarifications with the customer and manage with sales staff to reply to customers with accuracy and precision.
• Manage, formalize, and negotiate the offers and contracts.
• Resolve customer and distributors' complaints regarding sales and services.
• Provide timely reports to the CEO regarding performance.