A successful candidate will be passionate about advocating for the customer, while also having a business, growth and product-focused perspective. In this role, the individual will work as a “copilot” to our product managers and alongside cross-functional teams to understand key business objectives and customer questions; design creative research approaches that enable our team to move with speed; analyze multiple data sources; and drive insights to action with bold recommendations. This individual should be comfortable translating data into a clear story and presenting out results to external and internal stakeholders of all levels. Experience with product research and a range of agile insights tools and approaches will be valuable, as the role supports the development of product roadmaps from trends and ideation through validation and post-launch assessment.
You will...
Act as a copilot to the GM and product management team in developing and executing product strategies and roadmaps.
Partner with stakeholders from product, culinary, marketing, etc. to gain perspective on customer challenges and cross-functional considerations.
Translate product and business needs into learning plans, identifying appropriate research methodologies to answer questions with quality and speed.
Analyze and synthesize multiple data sources, determine the key insights, and identify business implications and recommendations.
Champion the consumer voice and user experience in creative ways and through excellent storytelling and presentations.
Requirements
10 years of experience in consumer, product, or user insights and market research.
Experience with a broad range of qualitative and quantitative research methods.
Understanding of research industry best practices and comfort with weighing the pros and cons of different research approaches.
Able to have a thoughtful discussion and recommendation on research design and methodology to address an insights brief.
Passion for driving clear insights paired with business context to drive action.