Job Description

A successful candidate will be passionate about advocating for the customer, while also having a business, growth and product-focused perspective. In this role, the individual will work as a “copilot” to our product managers and alongside cross-functional teams to understand key business objectives and customer questions; design creative research approaches that enable our team to move with speed; analyze multiple data sources; and drive insights to action with bold recommendations. This individual should be comfortable translating data into a clear story and presenting out results to external and internal stakeholders of all levels. Experience with product research and a range of agile insights tools and approaches will be valuable, as the role supports the development of product roadmaps from trends and ideation through validation and post-launch assessment.

You will...

  • Act as a copilot to the GM and product management team in developing and executing product strategies and roadmaps.
  • Partner with stakeholders from product, culinary, marketing, etc. to gain perspective on customer challenges and cross-functional considerations.
  • Translate product and business needs into learning plans, identifying appropriate research methodologies to answer questions with quality and speed.
  • Analyze and synthesize multiple data sources, determine the key insights, and identify business implications and recommendations.
  • Champion the consumer voice and user experience in creative ways and through excellent storytelling and presentations.

Requirements

  • 10 years of experience in consumer, product, or user insights and market research.
  • Experience with a broad range of qualitative and quantitative research methods.
  • Understanding of research industry best practices and comfort with weighing the pros and cons of different research approaches.
  • Able to have a thoughtful discussion and recommendation on research design and methodology to address an insights brief.
  • Passion for driving clear insights paired with business context to drive action.

Employment Type

  • Full Time

Seniority

Details

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