Pastry Channel Sales Supervisor

Job Description

Job Responsibilities
•Plan, lead, and monitor sales representatives’ performance to achieve sales targets and increase market share.
•Set sales targets for representatives and monitor their performance on a weekly and monthly basis.
•Identify and recruit new sales representatives to expand the distribution network.
•Conduct field visits to representatives and points of sale to assess market conditions and identify sales opportunities.
•Analyze sales trends, competitor activities, and customer needs, and provide analytical reports to the direct manager.
•Build and maintain strong business relationships with sales representatives and customers, and address their requests and complaints.
•Monitor the implementation of sales policies, pricing strategies, discount schemes, and promotional activities.
• Follow up on outstanding payments and financial issues related to sales representatives in coordination with the Finance Department and other relevant teams.
Qualifications
•Bachelor’s degree in Business Administration, Sales Management, or a related field.
•2–5 years of relevant sales experience, preferably in a sales supervisory role within the FMCG industry or B2B sales channel.
•Strong knowledge of sales techniques and negotiation principles.
•Ability to analyze market trends, monitor competitor activities, and identify business development opportunities.
•Ability to set sales targets, evaluate sales representatives’ performance, and prepare sales performance reports.
•Proficiency in Microsoft Excel and the ability to analyze sales data.
•Experience in selling oils, margarine, shortening, or other ingredients used in pastry and food manufacturing is an advantage.
Required Skills and Competencies
•Strong communication, negotiation, and persuasion skills.
•Ability to manage and evaluate the performance of a sales representative network.
•Problem-solving, decision-making, and practical solution development skills.
•Ability to build and maintain long-term business relationships and ensure customer satisfaction.
•Strong analytical, planning, and prioritization skills.
•High level of accountability, follow-up, and commitment to achieving sales targets.
•Strong teamwork and cross-functional collaboration skills.
•Results-oriented mindset, adaptability, and ability to work in a dynamic, target-driven environment.