Operations Manager

Job Description

As the operations manager, you will play a vital role in crafting and executing policies, harmonizing interdepartmental activities, and steering the business toward achieving robust growth and profitability. You'll oversee and assess departmental progress, ensuring alignment with predetermined business objectives.

Responsibilities:

• Continuously monitor the status of the business service level and performance, identifying challenges, and proposing solutions.
• Oversee crucial projects, performance reports, and analyses, providing insights and guidance.
• Build a data-driven decision-making culture in all functions.
• Participating in formulating and administering policies and coordinating all divisional department activities to develop and meet business and profitability growth objectives.
• Reviewing analyses of activities, costs, operations, and forecasting data to determine department or division progress toward stated goals and objectives.
• Conferring with the team to review target achievements.
• Follow up initiatives and ensure we are on track.
• Developing, prioritizing, reviewing, updating, and implementing strategic business planning, including operations, financial performance, marketing, and product enhancement.
• Overseeing operations to ensure minimum cost, and to meet demand growth.
• Overseeing key projects, processes, performance reports, data, and analyses.
• Reviewing and approving the preparation of accounting analysis for budgetary planning, implementation, and financial reporting.
• Engaging with the media and press, to create publicity for TAPSI's brand.
• Establishing and managing relationships with government and regulatory organizations.
• Guiding the marketing team in developing user growth strategies.
• Initiating creative local marketing strategies and user growth campaigns.