online sale supervisor

Job Description

Pardeh Store seeks an experienced Online Sale Supervisor woman to lead and enhance our online sales operations in Tehran. This role involves driving sales growth, managing online sales strategies, and supervising the sales team to improve performance and customer satisfaction.

Responsibilities:
- Develop and implement online sales strategies to achieve company sales targets.
- Supervise and mentor the online sales team, ensuring high performance and productivity.
- Monitor and analyze sales metrics to identify areas for improvement.
- Collaborate with marketing and product teams to align online sales activities with business goals.
- Ensure prompt and professional customer service to enhance customer satisfaction.
- Evaluate and refine sales processes and workflows to enhance efficiency.
- Prepare and present sales reports and forecasts to senior management.
- Stay updated on industry trends and competitor activities to keep the company competitive.

Qualifications:
- Bachelor's degree in Business, Commerce, Management, or a related field.
- Proven experience in online sales supervision or a similar role.
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Proficiency in using online sales platforms and CRM software.
- Analytical mindset with strong problem-solving abilities.