- Monitoring the performance and capacity of Network systems And Services
- Performing regular checks on network hardware and software
- Responding to network alerts
- Diagnosing and troubleshooting service errors
- Tracking and documenting network and service issues and compiling incident reports
- Responding to user requests and providing full report
Requirements
-Bachelor’s degree in Computer Science, Computer Engineering, or a similar field
-Extensive experience working as an NOC Engineer- Practical knowledge of the IT Monitoring, Ticketing & generally NOC concepts and operations is a key value and big advantage
- Past experience working with any Monitoring tools the area of IT , Monitoring tools such as Cacti, PRTG, Zabbix, Solarwinds
- Basic knowledge of TCP/IP, Routing & Switching , and WAN Network Protocols
- Experience with Linux server management LPIC1
- Ability to create reports and documents.
-Ability to work in flexible hours
-Good written and verbal communication skills