NOC Expert

HiWEB Tehran

Posted 4 years ago

Job Description

NOC-Enterprise Engineer: - Following subscribers and updating CRM - Ticketing and following the requests NOC-Fixed Engineer: - Monitoring and Ticketing - Troubleshooting - Following problems and presenting solutions - Setting up telecommunication centers, infrastructure, 4G pop sites - Documentation, Presenting, and updating reports - Following all subscribers’ issues - Testing equipment for a replacement or development

Requirements

NOC-Enterprise Engineer: - Perfectly familiar with networking concepts - Perfectly familiar with the concepts of CCNA, CCNP (SW, ROUTE), MTCNA and MTCRE - Familiar with monitoring tools and protocols - Familiar with ITIL concepts and modules - Familiar with basic wireless technologies and terms - Ability to analyze problems and provide solutions - Ability to work in rotating shifts (Days, evenings and nights) - Patient in responding to customers and controlling stress - Doing daily tasks, rapidly and accurately - High responsibility - Teamwork ability - Familiar with documentation and reporting processes - Minimum 2 years of experience NOC-Fixed Engineer: - Perfectly familiar with networking concepts - Mastery and work experience with Mikrotik and Cisco - Perfectly familiar with CCNA - Perfectly familiar with MTCNA - Familiar with monitoring software like Cacti-Solar-Zabbix - Ability to work in rotating shifts (Days and nights) - Minimum 2 years of experience

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