● Support and troubleshoot the Sophos Firewall.
● Implement network monitoring.
● Incident review.
● Analyze detail and troubleshoot.
● Monitor and report events and logs by using monitoring tools.
● Communicate with other technical and management teams via ticketing system, email, phone call.
● Full time job.
Requirements
● Bachelor's degree in Computer Engineering, IT, or Computer Science.
● Maximum 30 years old.
● At least 2 years of experience as a Network Support Engineer.
● Excellent knowledge of Network+ and CCNA concepts.
● Excellent knowledge of Sophos Firewall concept.
● Experience in supporting network security products (enterprise scale) would be an advantage.
● Good command of English.
● Excellent communication and interpersonal skills.
● Self-Motivated to grow in a high-tech environment.
