Key Account executive

Job Description

-Develop and maintain strong relationships with key Modern Trade accounts and senior customer stakeholders.
-Identify key decision-makers, understand customer needs, and maintain up-to-date account and stakeholder information.
-Develop and maintain account plans based on customer needs, business priorities, and market opportunities.
-Conduct regular customer meetings, follow up on requirements, and ensure actions are properly documented and tracked.
-Support the preparation of account entry plans, pilot opportunities, and branch expansion plans.
-Support commercial negotiations and account development activities to drive sales, profitability, and long-term customer growth.
-Monitor account performance, market trends, competitor activities, and customer developments, and provide relevant insights.
-Coordinate with Sales, Marketing, Finance, Legal, Supply Chain, Logistics, and other functions to ensure customer requirements are effectively addressed and executed.
-Manage customer issues and follow up on agreed actions to maintain strong and sustainable account relationships.

Requirements:
-At least 5 years of experience in Modern Trade, chain stores, franchise networks, or strategic retail accounts.
-Established professional relationships with Modern Trade customers and decision-makers.
-Strong skills in account management, negotiation, communication, and follow-up.
-Good commercial and analytical skills, with experience in CRM and sales reporting.
-Willingness to travel regularly.