Japan Section Supervisor (VFS Official Representative)

Job Description

Grouh Ofogh Omid Kavarmianeh (GOOK) the official representative of VFS Global (the official provider of consular and visa services), is expanding its operations and invites qualified candidates to apply for the position of Japan Section Supervisor.

Key Duties and Responsibilities:
Full supervision and management of all processes related to Japan visa and consular applications
Establishing and maintaining effective communication with the Embassy of Japan and relevant VFS authorities
Managing, planning, and supervising staff assigned to the Japan section
Monitoring staff performance and ensuring compliance with established procedures and standards
Identifying operational issues and challenges and providing appropriate solutions
Preparing periodic performance reports and presenting them to senior management
Coordinating operational activities, scheduling, and prioritizing application files
Training and knowledge transfer to new staff members when required
Monitoring updates to regulations and guidelines related to the Embassy of Japan and informing the team accordingly

Qualifications and Requirements:
Full proficiency in Japanese (minimum JLPT N1 level)
Proficiency in English (spoken and written, business correspondence)
Minimum of 5 years of managerial experience
Strong ability to communicate professionally with embassies and official institutions
Proven leadership and team management skills
High level of accuracy, responsibility, and decision-making ability
Ability to work under pressure and manage multiple tasks simultaneously

Desired Personal Attributes:
Well-organized, proactive, and reliable
Strong problem-solving and crisis management skills
Excellent interpersonal and negotiation abilities
Strong sense of teamwork and accountability