• Managing the net programming software and applications.
• Managing backup, security and user help systems.
• Positively communicates and interacts with other departments for pre/post-sales support
• Reviewing project plans to plan and coordinate project activity.
• Deploying and maintaining of public websites.
• Planning and executing different test procedures and collaboration with other team members to fix the problems
• Different types of documentations including Requirement documentation, Technical documentation, and End-user documentation
• Assist the users in carrying out their normal day to day operations on the computers in a smooth fashion and troubleshooting.
• Assist new users in the usage of different normally used existing packages.
• Providing on-time, high quality support desk functions upon requests of personnel based on priority, monitor and document the progress of the resolution of the problem.
Requirements
• Bachelor or Master of Science degree of software engineering and other related fields.
• 5+ years of IT experience, with a minimum of 2+ years of experience in Supervisory position
• Expertise in output concepts and system designation BPM tasks (business process management)
• Strong understanding of Object Oriented Programming
• Familiarity with current software architectures in the market.
• Good communication written & spoken
• Good interpersonal & Communication skills.
• Patience and capable of working well under pressure.
• English working knowledge.
• Networking fundamentals and troubleshooting
• A fast learner with enthusiastic personality and systematic mindset.