IT Help Desk

Job Description

Job description and duties:

Mastering the design, maintenance and development of network infrastructure (active and passive)
Mastery in providing and maintaining information security
Management of servers and services
Systems monitoring and support
Implementation of backup and Disaster Recovery (DR) processes
Technical troubleshooting and documentation ability


Required specialized skills:

Mastery of Cisco network equipment and operating systems (CLI / IOS)
Knowing and working with various VPN solutions including IPSec, SSL, L2TP and OpenVPN
Ability to use network analysis and troubleshooting tools including Wireshark, Ping and Traceroute
Mastery of firewalls and network security solutions, FortiGate, MikroTik
Mastery of virtualization with VMware ESXi and vCenter
WAF configuration, management and troubleshooting
Manage, lead and develop infrastructure teams including DevOps, Network, Virtualization and Security

Behavioral competencies:

Planning and organizing
Technical and strategic decision making
Accuracy and attention to detail
Crisis and stress management
Analytical thinking


Requirements:
Minimum Bachelor's degree in Computer Engineering, Computer Science or related field.
Specialized knowledge:

Server Virtualization (ESXi, VMware and ...) - advanced

DNS Settings - Medium

Mikrotik - advanced

Windows Server - Advanced

Zabbix – Advanced

CCNA - Advanced

CCNP - Advanced

Veeam - Advanced

Exchange Server - Advanced

Firewall – advanced

Devops - Medium