IT Expert

Pars Mabani Tehran

Posted a year ago

Job

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Salary

Applicant Insights

Job Description

● Provide help desk support and resolve problems to the end user's satisfaction. ● Install and maintain software and hardware components, devices, printers, scanners, computers, and servers. ● Ensure data storage is safe and secure and do a daily backup of servers. ● Monitor and troubleshoot mail server issues. ● IT issues problem-solving: determination of the best maintenance solution based on the issues and details provided by colleagues. ● Work closely with 2nd level support and IT teams. ● Create, update, and review IT documentation such as IT Assets and services related.

Requirements

● At least a Bachelor's degree in Information Technology or Computer Engineering. ● At least 2 to 3 years of experience as an IT service desk or help desk. ● Complete knowledge of Windows 10 and Microsoft Office. ● Knowledge of CCNA. ● Knowledge of MCSA. ● Knowledge of HP Servers. ● Knowledge of Mail Servers. ● Knowledge of the concepts of storage and backup of information and related software. ● Ability to diagnose and troubleshoot technical issues. ● Ability to establish strong and effective communication with users in English.

Employment Type