Help Desk Engineer

Posted 5 months ago

Job

Company

Salary

Applicant Insights

Job Description

Providing help desk support and resolving problems to the end user's satisfaction.
Installing and maintaining software and hardware components, devices, printers, scanners, cameras, computers, and servers.
Assisting with network administration tasks.
Installing and ensuring proper installation of network cables, nodes, connections, etc.
Ensuring data storage is safe and secure and doing a daily backup of servers.
Monitoring and troubleshooting mail server issues.

Requirements

At least a Bachelor's degree in Information Technology, or Computer Engineering.
At least 1 to 2 years of experience as an IT service desk or help desk.
Full knowledge of Windows 10 and Microsoft Office.
Fluent in Network+.
Familiar with CCNA.
Fluent in MCSA.
Familiar with MCSE.
Familiarity with the mail server.
Familiarity with the concepts of storage and backup of information and related software.
Fluent in virtualization technology (VMware).
Ability to configure and maintain Network devices such as Switches, Routers, Modems, Access Points, Cameras, and NAS Storage.
Ability to diagnose and troubleshoot technical issues.
Able to focus under pressure.
Self-motivated.
Gender preference: Male.
Maximum age: 27 years old.