Head of Operations

Job Description

Objectives of this Role: - Oversee and lead all organization operations - Lead and Execute all long term and short initiatives - Collaborate with executive-level management in the development of performance goals and long-term operational plans - Maximize efficiency and productivity through extensive process analysis and interdepartmental collaboration - Set strategic goals for operational efficiency and increased productivity - Work with Product and category managers in the development of financial and budgetary plans - Analyze current operational processes and performance, recommending solutions for improvement when necessary Daily and Monthly Responsibilities: - Develop, implement and monitor day-to-day operational systems and processes that provide visibility into goals, progress, and obstacles for our key initiatives - Build and maintain relationships with all department heads, external partners, and vendors to make decisions regarding operational activity and strategic goals - Plan, monitor, and analyze key metrics for the day-to-day performance of the operations to ensure efficient and timely completion of tasks - Devise strategies to ensure the growth of programs Company-wide, identifying and implementing process improvements that will maximize output and minimize costs - Uphold organization policies and standards, ensuring legislative regulations are followed - Work closely with human resources to lead the team with integrity and establish and maintain a trusting, inclusive, and productive environment