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Senior Customer Service Representative

Taxi Maxim

KermanPosted 9 days ago

Job Description

● Discuss promotional strategies and activities with the regional director. ● Conduct marketing research of online taxi businesses by collecting information from primary and secondary sources using qualitative and quantitative research methodologies. ● Negotiate with governmental and private organizations (big and small). ● Ensure that drivers and clients' needs have met in a professional, timely, and efficient manner. ● Execute and manage a variety of marketing campaigns and analyze the results for optimization. ● Track and ensure that office personnel is completing the tasks on time and under established quality control processes. ● Manage expenses to achieve and maintain an acceptable office turnover. ● Report any suspicious activities or violations of policy, procedures, or regulations by personnel or promoters. ● Prepare scheduled reports to the regional director.

Requirements

● At least Bachelor’s degree. ● Excellent written and verbal communication skills to bridge Maxim and its clients effectively and efficiently. ● Good computer skills, including the use of spreadsheets. ● Having the ability to motivate yourself and set your own goals communication skills and able to multitask in a busy, energetic work environment.

Job Category

  • Sales & Customer Service

Employment type

  • Full Time

Seniority

  • Junior Professional