Job Description
We're looking for a UX-user researcher to be part of our design team and work closely with designers, developers, and product and business stakeholders to deliver the best possible user experience by studying our user's needs.
Responsibilities:
- Explore user behaviors and motivations, work with the design lead and product team, and launch, analyze, and report on various research initiatives.
- Conduct interviews, contextual inquiry, surveys, usability testing, etc.
- Conduct research from early discovery, usage, and needs, through product design evaluation.
- Articulate users’ needs, tasks, and goals into user stories, journey maps, and user requirements.
- Analyze qualitative and quantitative data. Synthesize observations with the product team and design lead.
- Produce research reports with clear and actionable recommendations.
- Communicate research findings (including visual representations of data, highlight videos, storyboards, slide decks, etc.).
