Job Description

- Document and analyze key client organizational processes. - Effectively plan and document project phases, and manage the ongoing development of functional specifications through discovery, implementation, testing, deployment, and training. - Define common access rights, such as private, public read and public read/write permission for accessing the CRM data across the organization. - Provide training and ongoing support for internal users related to the systems. - Contribute to the development of a strategic vision of how the sales and marketing team can use CRM data to bring about positive change. - Develop new plugins, workflows and web services in Microsoft Dynamics CRM