Senior Service Administrative Specialist

Senior Service Administrative Specialist

Job Description

- Perform routine administration and maintenance of designated system(s) to meet the Company business requirements. - Monitor systems to achieve optimum level of performance. - Monitor servers for compliance with established standards, policies, configuration guidelines and procedures. - Provide capacity analysis reports/data. - Monitor server backups on a daily basis. - Perform first level problem determination and resolution to ensure availability and stability of corporate based platforms according to established service level agreements. - Escalate higher level issues to senior levels as required. - Participates in the evaluation, selection, implementation and on-going support of software, hardware and tools used by the Enterprise Infrastructure platform. - Active Directory Domain Administrator – Manage and maintain: Sites and Services, DNS, DHCP, Group Policy Objects, Computer/User Objects, LDAP, Authentication protocols, AD Permission delegation using the least privilege methodology, Dynamic/Static AD groups, as well as other Domain services in accordance with MS best practices and compliance requirements.

Requirements

- Bachelor’s Degree or equivalent in Computer Science, Information Systems, or related field and 3-5 years of relevant experience. - Excellent (verbal and written) English communication skills. - Customer service driven.- Strong experience with infrastructure services such as DHCP, DNS, WSUS, AD CS. - Strong knowledge of Microsoft Exchange Server 2013, 2016 and 2019, and ability to manage, deploy and maintain servers. - Strong knowledge of Microsoft SharePoint Server 2016, Office Online Server and SQL Server and ability to manage, deploy and maintain SharePoint Farm. - Experience with PowerShell and/or other scripting languages. - Experience working with NTFS permissions and DFS name spaces for file sharing. - Experience with Current versions of Windows (e.g. Server 2012, 2016, Windows 10 Enterprise) - Experience with Manage Engine Solutions. - Able to troubleshoot and re-mediate issues by reviewing and tracking system logs, events, etc. - Assists in ensuring compliance with security policies and procedures. - Knowledge of .Net programing languages is a plus.

About Company

500 employees or more

Digikala Group is a leading e-commerce organization with a firm grip in multiple online industries including consumer goods, fashion & apparel, e-books, content publishing, digital advertising, big data, fintech, FMCG and logistics. The company operates through its subsidiaries including Digikala, DIGISTYLE, Fidibo and digipay representing nearly 92% of Iran’s online retail market share. With exponential growth of its customer base around its subsidiaries, the future for Digikala Group is bright and abundant. The company is dedicated to build upon its strong foothold in e-commerce and help more consumers and businesses around the MENA region to create more possibilities online, helping to boost the region’s promising economy with world-class standards in technology and service. At Digikala Group, the focus is on building for the future and increasing our presence in the markets we curren...

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