Job Description

This position will be primarily based at our corporate offices in Sacramento but will require significant amount of daily traveling to assigned locations. Each manager will be assigned 5 locations to manage. Each person would have nearly 75 employees in his or her region. Each location is a Dental Clinic, which provides patients with dental treatments. Patients relate to different categorize from cash payers to patients covered under dental insurance as a benefit of being an employee. Your Role: You must be organized and have the ability to communicate with employees in all departments as required. You will accomplish established goals and deadlines. You will carry out your management responsibilities in accordance with the organizations policies and applicable laws. Responsibilities include planning, organizing work schedules, problem solving and appraising performance in an honest and respectful manner. You will foster teamwork and lead by example. Your emphasis will be on customer satisfaction. Responsibilities expected/required for the Operations Manager role include, but are not limited to: • Supports company policies and procedures • Assists with special projects as needed and prepares necessary reports • Works as a member of a team • Accepts change in a productive manner • Analyzes reports quickly and efficiently • Works in a high pressure environment • Communicates and creates understanding • Responsible for ensuring compliance with all company policies and procedures. • Participate in Management Review Meetings. • Perform other duties as assigned.

Requirements

Education • Master of Science Degree (A Master degree especially in Industrial Engineering or a MBA would be viewed as advantageous) Each individual should have his\her original diplomas (B.S.c & M.S.c) and course works ready in hand. Leadership skills. • Leadership skills Attention to detail • Group leadership experience • Team development skills and Organizational skills • Proven ability to work effectively with people at varying levels Reporting and Presentation Skills: • Develop, communicate and execute project plans and day-to-day operational practices. • Strong oral, written and presentation communication & analytical skills including the ability to write reports, business correspondence, managing data bases procedure manuals and schedules. • Ability to present information in a clear and effective manner Financial and Mathematical Skills: • Calculate figures and amounts such as area, volume, expense variances, trends and forecasting. • General understanding of financial and accounting concepts Reasoning Ability Define problems, collect data, establish facts and draw valid conclusions. Other Skills and Abilities: • Ability to problem solve • Self-starter Independent • Excellent written and verbal communication skills in English • Proficiency in Windows and Microsoft Office Professional • Experience in a process management or process improvement role required • Dealing with large number of employees • Inclination towards retail marketing • Reasonable understanding about technology issues Keys to Success: To excel in this role, you will: • Be a self-starter, hands-on manager • Create innovative strategies and tactics for diversifying and improving operations • Demonstrate your robust work ethic to your employees • Flourish in a competitive, aggressive, high-energy team environment • Model for your team a results-driven, action-oriented commitment • Maintain an atmosphere characterized by enthusiasm and positive attitudes Management courses : PMBOK, EFQM, TQM, etc. certificates would be a significant advantage. Any entrepreneurship certificate The individuals must be detail-oriented and have the personality and skill to deal with a large number of employees. FIND OUT WHETHER YOU ARE QUALIFIED OR NOT: “We are looking for people who have the discipline to approach business issues based on quantitative methods. Also, we are looking for “creative” people. We are looking for people who are willing to look at “unconventional ways” about processes in business - people who look for opportunities to “connect the dots” about a new idea when others are content to do the same thing over and over again. We are looking not only for people who “think different” because they are curious and interested, but also people who have the work ethics to put ideas into practice. Ideas without hard work and sweat, no matter how smart or clever, are worthless. Further, we are looking for people with “good hearts”. At the end of the day, even the smartest people need the cooperation of their coworkers and colleagues to get anything significant done – business as a one man show is usually not very successful. We are looking for people who respect others and have the heart and compassion to share the success with their coworkers. In conclusion, we are looking for people with the right balance of smartness, skills, hard work and good heart.”

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