NOC Manager

NOC Manager

Job Description

The NOC Manager will be responsible for scheduling the day to day activities of all NOC experts. They will work closely with various other internal departments and must have the ability to lead and work successfully within a team environment. -Be the main point of escalation within the NOC and primary flow of information to CTO. -Maintain and organize a rotating schedule, as well as planned time off for all NOC personnel. -Use independent judgment to direct employees and to make decisions and/or effective recommendations regarding employee assignments, directions, transfers, discipline, rewards, and promotions. -Report overall group performance and group obstacles weekly to CTO.All the operations and processes are based on the ITIL framework. -Manager all NOC experts and help troubleshoot network issues.

Requirements

-Have degree in computer software. -Have 3+ experiences in this field. -Maximum dedication and effort with high energy, enthusiasm and urgency. -Solid understanding of the OSI or TCP/IP model. -Follow written Network Operations Procedures as required. -Timely compile specific network reports based on different metrics. -Familiar with wireless devices. -Familiar with ITIL Standard. -Have CCNP certificate. -Other tasks or duties as assigned. -Ability to work under pressure. -Military service must be completed Is an advance.

About Company

100-499 employees

Respina Telecommunication Co. aimed at promoting national IT and telecommunication industry was established in 2001. Respina is one of the biggest players in dedicated internet bandwidth market in Iran. Respina pursues its mission based upon core values. An employee's job performance must support and exhibit these values: People come first, are treated with dignity and respect, and are encouraged to achieve their full potential; Relationships are built on honesty, integrity and trust; Diversity of people and thought is respected; Excellence is achieved through teamwork, leadership, creativity, and a strong work ethic; Efficiency is achieved through wise use of human and financial resources and Commitment to intellectual achievement is embraced.

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