کارشناس بخش اطلاع رسانی و مشاوره

Job Description

***PLEASE NOTE THAT THE APPLICATION DEADLINE IS 19 JULY 2023***
Rights Respected, People Protected

About NRC:

The Norwegian Refugee Council (NRC) is a non-governmental, humanitarian organization with 75 years of experience in helping to create a safer and more dignified life for refugees and internally displaced people. NRC advocates for the rights of displaced populations and offers assistance within the shelter, education, food security, livelihoods, legal assistance, and water, sanitation, and hygiene sectors. The Norwegian Refugee Council has approximately 6000 committed and competent employees involved in projects across four continents. NRC runs the world's largest standby roster NORCAP, with 650 professionals, ready to be deployed on 72 hours notice when a crisis occurs.

NRC in the Islamic Republic of Iran:

NRC started operations in Iran in 2012. We currently deliver humanitarian assistance in 10 provinces in the sectors of Education, Food Security and livelihoods, Water, Sanitation and Hygiene (WASH), Shelter construction, as well as Information, Counseling, and Legal Assistance (ICLA). We co-lead several technical inter-agency working groups and provide capacity building to humanitarian partners in the country. Next to our programs, NRC Iran also built an advocacy unit to develop joint messages and initiatives among INGOs to improve the rights of the displaced. Following several recent breakthroughs, NRC Iran is scaling up substantially its activities in support of the Government of Iran's efforts towards an estimated 3,6 million Afghans residing in the country and is expanding its program unit.

Duties and Responsibilities:

The purpose of the position is to ensure high-quality project implementation at the field level.

Generic Responsibilities:

• Implement the ICLA project portfolio according to strategy, plan of action, budget, and plans.
• Ensure adherence to NRC policies, tools, handbooks, guidelines, and donor requirements.
• Coordinate with partners and stakeholders.
• Prepare and develop status and ICLA-related reports as required by management.
• Identify ICLA needs and gaps.
• Ensure proper filing of documents.
• Ensure that projects target the most vulnerable rights holders.
• Promote and facilitate the introduction of new methods and approaches in order to improve the quality of activities.
• Promote the rights of refugees and displaced in line with the advocacy strategy.
• Explore and assess new and better ways to assist.

Specific Responsibilities

• Regular follow-up on the legal status of cases referred to NRC by partners.
• Draft relevant letters, regular field visits,s and distribute bon cards to people we serve and
• provide them with relevant information, counseling, or legal assistance.
• Conduct counseling, info sessions, or provide legal assistance to refugees in BAFIA’s
• reception area or through phone calls.
• Enter relevant data in Excel form and database.
• Follow up on payments and related activities.
• Regular communication with local partners.
• Do other relevant tasks assigned by the line manager.