رئیس پشتیبانی فناوری اطلاعات

گلدیران تهران

منتشر شده 1 ماه پیش

Job Description

  • Perform high-level, day-to-day operational administration of complex multi-user environments including user management, authentication, audits, patches, and upgrades.
  • Lead helpdesk team, manage support tasks, and ensure smooth user experience of IT systems.
  • Ensure server room operation, systems health, and performance.
  • Implement best practices and changes according to policies, escalate problems, and follow its completion.
  • Cooperate with other team members to complete IT projects.
  • Train other team members in the day-to-day operational support duties related to IT systems and infrastructure.

Requirements

  • Bachelor’s or Master’s degree in IT, or related fields.
  • Technical knowledge of virtualization, virtual desktop, and related infrastructure (VCP).
  • Technical knowledge of server room standards and maintenance.
  • Technical knowledge of VoIP systems.
  • Experience working with HP servers and Cisco Switches.
  • Technical knowledge of storage and backup systems.
  • Technical knowledge of security best practices, systems, and network hardening.
  • Coordinate, schedule, and perform software installations and patch management.
  • Develop, and implement, standard operating procedures.
  • Experience working with monitoring systems and log analysis.
  • Knowledge of network (CCNA is a must, CCNP is a plus).
  • Experience with managing operating systems and configuration, comprehensive knowledge of Windows Server services (ADDS, DNS, DHCP, DFS, WSUS, NPS).
  • Operational experience with Vmware Esxi, Vcenter, and Vmware Horizon; installing and configuring Backup Services (Veeam Backup and Replication).
  • Operational experience with Antivirus Software.

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