Job Description

Export Duties: - Prepare/coordinate the necessary documentation for the efficient, cost-effective and lawful execution of all export activities. - Coordinate pick up/transfer and Monitor its status. - Communicate with export related authorities and customers in all relevant territories and countries, as necessary to ensure efficient, positive and lawful relations, support and activities. - Manage/update carrier/vendor rates. Obtain spot rates when necessary. - Communicate/correspond with overseas agents and clients in a timely manner. To include pre alert, rate requests, shipment status. - Create and maintain customer files. - Customer invoicing and payable approval. - Audit files to ensure accuracy and completion. - Interaction with coworkers in a professional and courteous manner. Sales Duties: - Providing customers with their requests including the offers, proforma invoices and invoices. - Accommodating customer needs and requests by all possible means. - Keeping customer’s connection with the company periodically. - Following customer’s payments. - Making phone contacts with potential and actual customers and follow them till the sales have been finalized. - Coordination with the accounting department regarding the payment procedures. - Preparing reports periodically and in case of requirement.

Requirements

- Knowledge of all customs laws, practices and procedures - Prior office environment experience - Prior customer service experience - Excellent organizational and time management skills - Must be self-motivated, able to work in a team and independently - Maintain a warm and friendly demeanor at all times. - Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. - Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. - Must be detail oriented, have the ability to multitask and meet deadlines - Strong computer skills including Microsoft Office. - Flexible and long hours sometimes required.

Employment Type

  • Full Time

Details

Employment type

  • Full Time

Educations

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