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Digital Platform Delivery and Operation General Manager

Irancell Tehran

Posted 20 days ago

Job Description

• To lead development of MTNIrancell Digital P&S delivery strategies in order to meet company requirements for Digital segment offerings • To build and lead a small, highly competent core team that work collaboratively to design, develop and deliver the best possible user-experience for all customer-facing aspects of Irancell digital services & channels. • To build Irancell digital capability to support the delivery of digital operator strategy. • To work collaboratively with all Irancell digital service partners to provide best known customer experience services in digital area. • To develop and manage the digital project portfolio and life cycle management of current / developed services and digital channels. • To centralize monitoring of often-heterogeneous digital P&S initiatives and make sure about timely delivery of Irancell digital services/ platforms. • To work with business units to improve digital decision-making in regards to technology choices and the implementation and integration of 3rd-party products. • To devise on all digital services lifecycle and decide on shutting down of specific P&S which should be omitted from Irancell digital portfolio. • To map digital capabilities to strategic priorities and provide strategic direction for capturing the digital service users need using a combination of relevant product and services and subscriber Data. • To foster collaboration with third parties that own or can deliver key digital products and services to Irancell. • To ensure compliance of all MTNIrancell digital product and services propositions, business models, GTM with local regulations governing products and services in Iran. • To track technology possibilities with a two to five year horizon with focus on converging IT and digital services. • To drive the selection of suitable technologies and negotiate/manage contracts with suppliers to achieve the targets for the ROI on digital platforms. • To ensure integration and free flow of information between business development and platform delivery teams guaranteeing both team concerns are seen in the business development cycles. • To ensure all MTNIrancell Digital P&S offerings are up and running/functional as per defined scope

Requirements

• B.Sc. in Commerce, IT management, computer science, IT engineering or related • MBA / Masters Advantageous • Senior management track record of 5 years or more; with at least 3 years in Digital P&S development • Experience working in a global/multinational enterprise (understanding emerging markets advantageous) • Worked across diverse cultures and geographies

Job Category:

Marketing, Advertising, Market Research & Branding

Employement type:

Full Time

Job Category:

Marketing, Advertising, Market Research & Branding

Employement type:

Full Time

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