We are seeking a CRM Manager to join the Marketing team at Charisma. This person will work across with multiple departments including funds management, business development and other investment departments to deliver impact full campaigns across the user life cycle. The CRM Manager will develop effective and compelling programs that drive acquisition, loyalty, engagement and advocacy supporting our various Charisma asset management devices. -Develop and execute CRM programs to achieve growth and engagement objectives - Develop campaign strategies that support services launches and on-going capital market needs -Guide and oversee strategic direction of campaigns via creative briefs, messaging documents, and collaborative feedback -Partner with external agencies to deliver effective and compelling programs and campaigns that drive acquisition, loyalty, engagement. -Experience working across multiple channels, including email, social media and messaging -Experience working with external agencies in the development of customer communications -Sees ambiguity as opportunity -Enjoys working closely with many cross-functional teams -Strong quantitative analytical ability -Comfort in a fast-paced economic environment -Passionate about technology, internet and connectivity trends.
3+ years experience in CRM across strategy, implementation and ongoing management related to financial markets. Education: -BA/BS degree in Marketing or similar field (Required) -English language fluency -Ms office
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