Job Description
Objective: Account Manager serves as part of sales team and is the primary business contact for VoIP carriers and is responsible for client satisfaction. AM builds relationships with vendors to find the quality route at the best rate to resell these quality routes to his/her clients. Main responsibilities: • Manage and develop business opportunities with Telecom Carriers in company portfolio • Continuously seek new Accounts and Manage existing Customers by best Services • Manage relationships with both customers and vendors • Sell and Create new ideas to increase sales within an existing database • Manage the day-to-day relationship within the existing customers and new business development • Search and Find Direct Routes from telecom carrier around the world • Achieve and exceed Sales Targets • Perform other sales functions via phone, email, or mail and LinkedIn • Reports to the Manager, providing regular input on all account activity, including status and call reports on a weekly basis. • Utilize existing contact network and social media strategies to sell and promote international voice terminations.
Requirements
• Excellent oral and written communication skills in English and Farsi (IELTS 6 or above) is obligatory. • Familiar with VoIP and calling card biz,” Retail & Wholesales” • Familiar with terminology of VoIP: ACD , ASR , CDR , FAS ,DiD and … • Excellent customer service skills and enjoy working with people. • Good teamwork skills and work very effectively within groups. • Motivated and skilled negotiator • Excellent written and oral communication skills • Good knowledge in Marketing and sales in B2B field • Expert in Excel and Word • Bachelor's degree in IT, Marketing, Business Administration or related field is preferred. • Must be able to work with other disciplines to develop and implement system designs in response to customer specific requirements • Experience in Telecom industry is preferred.
