Job Description
JOB Purpose is to provide a professional maintenance service to one of the biggest operator.
• 2nd Level Assurance Support Activities
• 2nd Level Incident Management
• To perform job tasks while ensuring high customer satisfaction with services provided by IT
• Problem Management
• Problem solving and trouble shooting skills
• Good communication skills
• Experience in support for real time systems and large scale solutions
• To follow Service Level Agreements (SLAs)