JOB Purpose is to provide a professional maintenance service to one of the biggest operator.
• 2nd Level Assurance Support Activities
• 2nd Level Incident Management
• To perform job tasks while ensuring high customer satisfaction with services provided by IT
• Problem Management
• Problem solving and trouble shooting skills
• Good communication skills
• Experience in support for real time systems and large scale solutions
• To follow Service Level Agreements (SLAs)
Requirements
• System Administration Core Competences
• Knowledge of Managed Service Telecom Operations Practice
• IT/Telecom service understanding
• Linux system administration skills
• Database SQL scripting
• General knowledge of IP infrastructure
• Knowledge of programming language is preferable
• Language skills
