Job Description
Overall role & responsibility Manage your customer portfolio with focus on excellence in technical support on cultures and enzymes - in order to reach and exceed your sales budget. Responsibilities and tasks - Show the way and provide excellent level of customer service to both internal and external customers - Manage customer relationships: - Follow and execute on site trials to secure right field data collection and validation until successful implementation of Chr. Hansen culture and/or enzymes solutions - Provide excellent customer support for cultures and enzymes by plant visits, audits and troubleshooting (phage audits etc.) of challenges as required - Be able to organize and provide training programs and troubleshooting (innovation days, technical product training, phage audits etc.) for customers - Conduct technical presentations to customers, explaining the use of Chr. Hansen ingredients in food applications - Handle sample requests, submit TSR and follow up on those - Responsible for maintaining, updating and executing focus account plans to grow business in alignment with the country business plan for Iran - Ensure CRM system is maintained with up to date customer and competitor information on customer, market, product, pricing and production volumes - Manage project pipeline and participate in monthly business & pipeline management review meetings - Grow sales double digit on a year on year basis to your defined accounts in Iran
Requirements
Education and Experience: M.S/B.S in Food Science with minimum 5 years of sales experience. Ability to read, write and speak English is a requirement of this position. Practical experience from an ingredient supplier or a dairy plant is a plus. Personal skills: Analytical, structured, high energetic with can do attitude, team player What is in it for you? - Part of a well-established global company with a strong presence and bright future in a strategic market - Be part of building and defining an Iranian company from the beginning with the security of having a global and established company supporting you - Opportunity for career and personal development and training - Part of a company with strong employee engagement and motivation as proven through regular employee satisfaction survey
