Posted 2 months ago
Job Description
This role is ideal for individuals passionate about delivering high-level customer support while engaging with technically complex products and environments. In this position, you'll be working within an international industry, dealing with clients from all around the world, which adds a dynamic and global aspect to your role. This is not a conventional customer support role but rather a specialized position that requires both technical knowledge and customer empathy.
What Will You Be Doing?
What Should You Consider About This Opportunity?
This opportunity is for folks who truly love supporting customers and see themselves in a customer-facing role long-term. We mean this is not a springboard into other areas or jobs at the company. This is a great role for those who are looking to be part of our support team for a while and who are excited about supporting company growth with personal experiences. This position requires working on a rotational shift pattern, including morning and evening shifts to ensure 24/7 coverage. Please note that our customers are located in different time zones, predominantly in Eastern Time.
Benefits:
Please submit your resume in English. Only resumes in English will be reviewed.
Requirements
Additional Skills:
Employment Type
Job Category
Seniority
Details
Employment type
Job Category
Seniority