● Provide technical support to solve software problems for users.
● Track software problems, BUG analysis, and follow-up to fix them.
● Respond to incoming calls from organizational units and provide support and training services to users.
● Provide periodical reports.
Requirements
● Proficient in database and SQL Server concepts.
● Getting to know Hamkaran System.
● Familiar with a programming language.
● Ability to analyze and solve problems.
● Ability to train users.
● Proficient in ICDL.
● Interested in learning.
● High public relations.
● Ability to interact with others and have a good attitude.