Software Services Business Operations Specialist

Job Description

As the business operations specialist, you will pay a pivotal role in managing the operational business and marketing aspects of a revenue shared service. Your primary responsibility will be to drive service growth and matter of number of service subscribers and revenue growth through the strategic alignment and running marketing activities, ensuring the service profitability and long-term sustainability.

Key Responsibilities:

• Business strategy development, develop and implement business strategies to maximize revenue generation and service penetration rate.
• Revenue optimization, identify opportunities to optimize revenue streams and enhance monetization strategies through promotions, pricing, and packaging.
• Market analysis, conduct thorough market research and analysis to identify trends, consumer preferences, and competitive landscape, providing insights to inform decision-making.
• Execution of marketing plans to reach the target audience through identified channels
• Create, maintain, and distribute monthly marketing reports showing achievement of critical metrics regarding lead generation, content creation, website traffic, and other KPIs
• Acquire a deep understanding of our product, internal standards, and unique values to develop marketing strategies
• Data analytics to find market values to run marketing activity
• Manage marketing campaigns, producing content and initiatives to enhance lead generation
• Analyze existing service status to Identify gaps and improve current service